email etiquette
Digital correspondence norms
Email etiquette is the set of conventions governing professional or polite electronic correspondence—proper greetings, clear subject lines, appropriate tone, timely responses.
What counts as good email etiquette varies by context: a workplace may expect formal salutations, while friends tolerate lowercase and missing punctuation.
Reply-all sparingly—that's basic email etiquette.
- politenessCourteous, respectful conduct
- salutationExpression of goodwill
- dear sirEpistolary salutation
- netiquetteInternet conduct standards
- formalityStrict observance of convention
professional tone · response time · follow up · out of office · reply all · clarity · conciseness · confidentiality · subject line · cultural sensitivity · attachments · empathy · signature · thank you note · active voice · paragraphing · tone · recipient
- business culturebusiness cards, business hours, business meals, dress code, dress codes
- etiquette guidestable manners, diplomatic protocol, military protocol, guest policy
- workplacehours, cubicle, desk job, holiday party, desk
- customer servicecustomer service, service, apology, patience, callback
- life skillsreading, writing, cooking, cleaning, laundry
- social codessocial norms, social norm, unwritten rule, unspoken rule, unspoken rules