customer service line

Company help number

A customer service line is a telephone number that customers call to get help with products or services.

The term covers both the phone number itself and the department staffed to answer: I've been on hold with the customer service line for twenty minutes.

Most companies maintain dedicated customer service lines for complaints, returns, and technical support.

Related

press · queue · music · frustrated · dial · complaint · agent · callback · transfer · supervisor · disconnected · patience · recording · please hold · on hold · options · support · helpdesk

Categories
Opposites
business function

customer service linesales team

Revenue-generating employee group

marketing department

accessibility/responsiveness

customer service linedead end

Passage without outlet

brick wall · radio silence

Family

customer, customers, custom, customs, customary, customize, customized, customization, service

Familiarity
Top 100,000
Profile
Known to kids · Used worldwide · Timeless · Concrete · Negative · Everyday, not technical · Rated G