backsourcing

Bringing work home

Backsourcing is bringing business functions back in-house after they've been outsourced to external providers.

A company might backsource IT operations or customer service when the outsourcing arrangement fails to deliver expected savings or quality: After years of complaints, the company backsourced its call center from overseas.

The term arose as a counterpoint to outsourcing.

corporate

repatriation

Formal return to homeland

internalizationAbsorbing ideas as one's own
in-houseWithin the organization
contract cancellationNullifying a binding agreement

reshoring · onshoring · knowledge transfer · cost analysis · core competency

workforce

rehiring

Restoring someone's job

talent acquisitionSourcing and hiring employees
skill developmentAcquiring new abilities
training programsOrganized skill-building curricula

personnel management · hiring costs · staff retention · labor costs · talent pipeline

technology

data center

Facility housing networked computers

software licensingAuthorization to use programs
legacy systemsOutdated but essential technology
technical debtAccumulated coding shortcuts

technology stack · system integration · technical knowledge · maintenance costs · network infrastructure · database management · digital assets

Opposites

direction of business operations

backsourcingoutsourcing

Third-party task delegation

offshoring · externalization · subcontracting · nearshoring

Family

back, backs, backed, backing, backside, backward, backwards, source, sources

Familiarity: Top 1,000,000
Profile: Used worldwide · Timeless · Abstract · Rated G