back offices

Behind-the-scenes operations

Back offices are the administrative and support functions of a business that don't interact directly with customers—accounting, human resources, IT, compliance, record-keeping.

The term contrasts with front office, where client-facing work happens.

They moved their back-office operations overseas to cut costs.

Back-office work is essential but invisible to the public.

Related

record keeping · data entry · processing · number crunching · logistics · accounting · payroll · internals · database management · enterprise software · finances · compliance · auxiliaries · support · support staff · clerks · administration · settlement

Opposites
customer interaction

back officesfront offices

Executive management areas

front office · sales floor · reception · front desk · customer service

organizational visibility

back officesfront offices

Executive management areas

executive suites · C-suite · corporate headquarters · public relations · marketing department

revenue generation

back officesfront office

Administrative headquarters of organization

front offices · sales · trading floor · profit centers · business development

Family

back, office, backs, backed, backing, backer, backers, backward, backwards

Familiarity
Top 50,000
Profile
Used worldwide · Timeless · Concrete · Everyday, not technical · Rated G