shipping error

Package went astray

A shipping error is a mistake in the delivery process—wrong item sent, package goes to the wrong address, order arrives damaged or not at all.

The term covers failures at any point from warehouse to doorstep: They sent me two left shoes—classic shipping error.

In online retail, shipping errors often result in refunds or replacements without requiring returns.

Related

misdeliveryDelivery to wrong destination
wrong addressIncorrect recipient location
wrong itemIncorrect delivered product
lost packageUndelivered mail item
damaged goodsItems unfit for full price

lost in transit · package tracking · tracking · order mix-up · refund · complaint · refund request · warehouse · mislabeled · delay · carrier · returned · return label · customer service · customer complaint · mix-up · backorder · inventory

Categories

work problemslayoff, firing, low pay, burnout, deadline pressure
mistakesmistake, mistakes, slip, blunder, blunders
mix-upsmix-up, mistake, confusion, mix, swap
inventory errorsmiscount, mislabel, wrong location, wrong item, overstock

Opposites

accuracy/correctness

shipping erroron-time delivery

Goods arriving as scheduled

delivery confirmation · customer satisfaction

intentionality

shipping errortheft

Unlawful taking of property

fraud · package theft · porch piracy · embezzlement · mail fraud

Family

ship, shipping, shipped, ships, shipment, shipments, shipper, shippers, error

Familiarity: Top 200,000
Profile: Known to kids · Used worldwide · Timeless · Concrete · Negative · Everyday, not technical · Rated G