patient services
Hospital care coordination
Patient services refers to the administrative and support functions in healthcare settings that handle non-medical aspects of patient care: scheduling appointments, managing records, processing insurance, coordinating referrals, and addressing complaints.
The department serves as the liaison between patients and the healthcare system: Contact patient services to update your insurance information.
In hospitals, patient services may also coordinate amenities like meal preferences and visitor policies.
- waiting roomSpace for anticipating service
- billingCharging for services rendered
- insurance claimsDemands for policy compensation
- diagnosisIdentification of illness
- lab resultsData from diagnostic analysis
scheduling · bedside manner · counseling · mental health therapy · treatment · referrals · crisis intervention · record-keeping · surgery · peer support groups · medication · rehabilitation · advance directive · monitoring · documentation · grief support · therapy · consultation
- service workerswaiter, waitress, bartender, barista, receptionist
- hospital website sectionsvisiting hours, admission info, staff directory, specialty clinics
- healthcare directorymedical centers, nursing homes, health centers, clinics, rehab centers
patient servicesclinical treatment
Healthcare for a condition
medical treatment · clinical services · medical procedures · nursing care · diagnostic services
patient servicesadministrative services
Non-core business functions
employee assistance · shareholder interests · workforce development
patient, patients, patience, impatient, impatiently, impatience, patiently, service, services