dark stores

Customer-free distribution centers

Dark stores are retail spaces that function as fulfillment centers rather than customer-facing shops.

They stock products for online orders only, with workers picking and packing items for delivery or curbside pickup.

The term emerged with the growth of rapid grocery delivery services: The company converted several locations to dark stores to speed up deliveries.

Called "dark" because they're closed to walk-in shoppers.

Related

online orders · supermarket · inventory · parcel lockers · supply chain · zoning regulations · mobile payment · consumer behavior · distribution channels · mobile commerce · rapid delivery · curbside pickup · corner shop · pickings · inventory management · price sensitivity · bodega · blacks

Opposites
customer access

dark storesretail stores

Consumer-facing sales establishments

brick-and-mortar stores · shopping centers · department stores · supermarkets · boutiques

retail model

dark storesfarmers markets

Open-air local food bazaars

pop-up shops

visibility/operational mode

dark storesanchor stores

Large stores attracting shoppers

Family

dark, store, darken, darkened, darkening, darkly, darkness, darker, darkest

Familiarity
Top 500,000
Profile
Used worldwide · Concrete · Rated G