user-unfriendly
Hard to navigate
User-unfriendly describes software, devices, or systems that are difficult or frustrating to use.
The term arose as the opposite of user-friendly, emphasizing poor design, confusing interfaces, or unnecessary complexity: The new update made the app completely user-unfriendly.
It can extend beyond technology to any process that seems designed to thwart rather than help: The tax form is deliberately user-unfriendly.
Excessively complex or twisted
- complicatedDifficult to understand
- intricateElaborately detailed, many parts
- confusingCausing mental uncertainty
- unintuitiveNot immediately graspable
labyrinthine · byzantine · tangled · cluttered · overwhelming · esoteric · opaque · cryptic
Causing mild irritation
- irritatingCausing mild frustration
- exasperatingIntensely irritating
- aggravatingCausing irritation or worsening
- infuriatingCausing extreme anger
vexing · tedious · tiresome · maddening · troublesome · bothersome · clunky · awkward
Inspiring fear or unease
- unwelcomingHostile to guests
- off-puttingCausing mild aversion
- alienatingCausing emotional separation
- dauntingDiscouraging through difficulty
discouraging · unapproachable · cold · impersonal · stern · harsh · punishing · unforgiving
Not encompassing all parties
- exclusionaryTending to bar others
- unaccommodatingUnwilling to help others
- non-compliantNot meeting requirements
- unusableUnfit for purpose
impenetrable · unwelcoming · alienating · discriminatory · unadapted · restrictive · limiting · obstructive
convoluted
Excessively complex or twisted
- complicatedDifficult to understand
- intricateElaborately detailed, many parts
- confusingCausing mental uncertainty
unintuitive · labyrinthine · byzantine · tangled · cluttered · overwhelming · esoteric · opaque · cryptic · perplexing
annoying
Causing mild irritation
- irritatingCausing mild frustration
- exasperatingIntensely irritating
- aggravatingCausing irritation or worsening
infuriating · vexing · tedious · tiresome · maddening · troublesome · bothersome · clunky · awkward · unresponsive
intimidating
Inspiring fear or unease
- unwelcomingHostile to guests
- off-puttingCausing mild aversion
- alienatingCausing emotional separation
daunting · discouraging · unapproachable · cold · impersonal · stern · harsh · punishing · unforgiving · aggressive
uninclusive
Not encompassing all parties
- exclusionaryTending to bar others
- unaccommodatingUnwilling to help others
- non-compliantNot meeting requirements
unusable · impenetrable · unwelcoming · alienating · discriminatory · unadapted · restrictive · limiting · obstructive · prohibitive
user-unfriendlyuser-friendly
Easy to operate
easy to use · intuitive · simple · straightforward · effortless
user-unfriendlyaccessible
Able to be reached
inclusive · accommodating · welcoming · approachable · universal
user-unfriendlyuser-centered
Oriented toward people's needs
human-centered · ergonomic · well-designed · polished · refined
user, used, usable, useable, misuse, disuse, unfriendly, friendly, friend