problem resolution

Working things out

Problem resolution is the process of identifying, addressing, and solving problems—typically in business, technical, or customer service contexts.

It emphasizes not just fixing immediate issues but reaching a satisfactory conclusion: The help desk handles problem resolution for software bugs.

The term sounds more formal than "problem-solving" and often appears in corporate procedures and job descriptions.

Related

mediate · negotiate · peace talks · settle · untangle · iron out · breakthrough · compromise · closure · answer · remedy · workaround · diagnosis · escalation · support ticket · ticket · helpdesk · customer service

Categories
Opposites
outcome status

problem resolutionstalemate

Mutual obstruction preventing progress

impasse · deadlock · irresolution · standoff · gridlock

action orientation

problem resolutioninaction

Deliberate nonmovement

neglect · denial · evasion · procrastination · willful blindness

process direction

problem resolutionexacerbation

Making something more severe

aggravation · complication · troublemaking · making matters worse · making things worse

Family

problem, resolution, problems, problematic, problematical, problematically, resolve, resolute, resolutely

Familiarity
Top 50,000
Profile
Used worldwide · Timeless · Abstract · Positive · Everyday, not technical · Rated G