frequent flyer program

Miles for loyalty

A frequent flyer program is a loyalty scheme offered by airlines that rewards customers for accumulating miles or points through travel.

Members earn credit toward free flights, upgrades, or other perks: I used my frequent flyer miles for a trip to Hawaii.

Most major airlines run such programs, and the points often extend to hotel stays, car rentals, and credit card purchases.

Opposites

loyalty reward structure

frequent flyer programinstant savings

Immediate price reduction

travel frequency orientation

frequent flyer programwalk-in customer

Patron arriving unannounced

pricing model

frequent flyer programtransparent pricing

Clearly disclosed cost structure

Family